FREQUENTLY ASKED QUESTIONS

Is the content pre-recorded or live?

The content is all pre-recorded and can be watched as many times as you want, whenever you want.

How often do you release classes?

Classes will be released anywhere between weekly and monthly depending on the amount we release at any one time. 

Can I join if I have never done yoga before?

Yes, absolutely! We welcome all levels and have classes for everyone.

Can I join if I am not in South Africa?

You can join from anywhere in the world and pay in any currency.

What is the best way to play the classes?

You can play the classes off your phone, tablet, laptop or smart TV.  We really recommend using bluetooth earphones if you have them available.

Can I cancel my subscription at any time?

Yes, you can. However:-
All membership plans run for the duration of the stipulated payment period.
Subscriptions for non completed portions of the subscription periods are NOT refundable.

How do I cancel my subscription?

First login and proceed to > Edit Profile  in the member drop-down menu at top right.
Below the Edit Profile section you will see the Current Membership  plans that you are on.  There is a Cancel button in the Action column.

cancel my membership

How do I change my card details?

When you subscribed, a PayFast profile with your payment details was automatically created.
If you need to change your payment details you can:-

YOU CAN DO THIS IN TWO WAYS.

OPTION 1

Go to PayFast online at www.payfast.co.za and login using the email address that you used for your Manifest Online subscription. At your first attempt you will need to use the Forgot Password option to reset your password and enable you to login and access your profile on PayFast.

Once logged in follow the prompts from Settings > Payment Methods to change your details.

OPTION 2

Email support@payfast.co.za and request they assist you to change your payment details. They will send you instructions on how to do so.

How can I change my membership plan?

All membership plans run for the duration of the stipulated payment period.
Subscriptions for non completed portions of the subscription periods are NOT refundable.

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